Games Controller Deep Clean

Description

Sick of your favourite games controller feeling sticky or covered in dust and dirt? Get your controller professionally cleaned so that it can work fantastically once again.

This is an out of warranty service as it does involve taking the controller apart, and so will therefore void any warranty. If your controller is under warranty as part of a console warranty please do not use this service (warranties for new games consoles last for 2 years from the date of purchase).

You can send up to two controllers per order.

How it Works

The controller will be dismantled to its individual components and each one will be cleaned thoroughly to remove as much dust, dirt and debris as possible. No chemicals will ever be used to clean the controller meaning this is an environmentally-friendly procedure. The controller will then be reassembled, tested and returned to the owner.

Throughout the process the customer will be kept informed of the progress of the cleaning service via email. Typically shipping, cleaning, and returning the controller is a 7 day turnaround, however this may increase depending on existing workload and location from which the controller is being shipped from and delivered to.

Ordering the Service

1. Purchase this service via the website, ensuring you include an email address and/or contact number for receiving updates regarding the order.

2. Send your controller(s) to the below address, including your name, return address, email address, contact number. Please ensure the box and packaging is strong and sufficient enough for two deliveries – sending it and returning it to you. Please only send the controllers – cables are not required.

Legend of Skippy Cleaning Service
33 Kilwick Street
Hartlepool
TS24 7QG
United Kingdom
Email Address for postage tracking (optional): skippy@legendofskippy.com

3. Upon delivery you will receive an email confirming delivery, and your controller will be booked in for cleaning.

4. Additional emails may be sent to update you on any issues encountered during the cleaning process. E.g. If we identify any issues that need fixing for the controller to work efficiently. If any issues incur a charge we shall send billing instructions to your email address. You are under no obligation to accept these additional fixes or charges.

5. The controller(s) will be cleaned, reassembled and tested. Once tested and working an email will be sent to confirm the cleaning has been completed.

6. Finally, the controller(s) will be re-packaged and shipped back to you. One final email will be sent to confirm this has happened, including a Tracking Number. A few days later you will receive your controller back to you ready to be used once again. We recommend keeping the controller stored in a case when not in use to prevent any further issues.