PS5 Hardware Repair
£60.00
Has your PS5 developed a hardware fault and is no longer working? Get it professionally fixed by Skippy and have your PS5 back up and running in no time.
This is an out of warranty service as it does involve taking the PS5 apart, and so will therefore void any warranty. If your PS5 is under warranty please do not use this service (warranties for new PS5’s last for 2 years from the date of purchase).
Description
Has your PS5 developed a hardware fault and is no longer working? Get it professionally fixed by Skippy and have your PS5 back up and running in no time.
This is an out of warranty service as it does involve taking the PS5 apart, and so will therefore void any warranty. If your PS5 is under warranty please do not use this service (warranties for new PS5’s last for 2 years from the date of purchase).
How it Works
Please include any details regarding the issue you are having with your PlayStation 5. We will, of course, perform our own checks to identify any issues. The console will be dismantled to repair it, and if applicable new hardware will be fitted. There will be no additional charges for this new hardware. The cost you pay includes replacement parts for the identified issue.
Please note that repairs that are identified as needing to be soldered, or involve any types of chemicals, such as replacing HDMI ports and Graphics Chips, are sent to Sony for repair and will take longer then other repairs to fix. In such a case Skippy will diagnose the issue and request that Sony fix that specific issue. If such a repair is identified you will be contacted to inform you that the console is being sent to the manufacturer for repair. There is no additional cost for this service.
If multiple issues are identified that can be repaired this may incur additional costs, although these are very rare. In such circumstances we shall send billing instructions to your email address. You are under no obligation to accept these additional fixes or charges.
Throughout the process the customer will be kept informed of the progress of the repair via email. Typically shipping, repairing, and returning the console is a 10 day turnaround, however this may increase depending on existing workload and location from which the console is being shipped from and delivered to.
Ordering the Service
1. Purchase this service via the website, ensuring you include an email address and/or contact number for receiving updates regarding the order.
2. Send your PS5 console to the below address, including your name, return address, email address, contact number, and details of the issue. Please ensure the box and packaging is strong and sufficient enough for two deliveries – sending it and returning it to you. Please only send the console – plugs and controllers are not required.
Legend of Skippy Repair Service
33 Kilwick Street
Hartlepool
TS24 7QG
United Kingdom
Email Address for postage tracking (optional): skippy@legendofskippy.com
3. Upon delivery you will receive an email confirming delivery, and your console will be booked in for repair / diagnosis.
4. Additional emails may be sent to update you on any issues encountered during the repairing process, or if we need to send the console to Sony for repair.
5. The console will be repaired, cleaned, reassembled, and tested. Once tested and working an email will be sent to confirm the repair has been completed.
6. Finally, the console will be re-packaged and shipped back to you. One final email will be sent to confirm this has happened, including a Tracking Number. A few days later you will receive your PS5 back to you ready to be used once again.